Recently, HP released another new firmware update, version 2313A, for the HP 972/976/981 series printers. It will ONLY affect compatible/remanufactured cartridges IF the firmware is installed. Therefore, we recommend that you disable the automatic firmware update feature on
If you are using compatible HP 972x inkjet cartridges, your printer might not recognize them after a firmware update. The latest update is scheduled for around January 20th, 2021, so many cartridges installed after that date will not be recognized in your printer.