Newsletter

Myth 1: Using a remanufactured cartridge

will void my warranty or damage

my printer.

Fact 1: It is very unlikely that a problem

with your printer equipment would

stem from the cartridge. If that should

occur and can be determined to be

caused by a cartridge that is not the

manufacturer’s, the company may

decline that particular repair. Remanufacturing

companies are so certain

that the cartridge will not cause damage

that they will frequently offer to

repair any problems caused directly

by their cartridge free of charge.

Many remanufacturers also offer

repair service for all types of equipment

problems. The service backup

provided by remanufacturers is generally

more personalized than with

an OEM. Local rechargers often

have one of their service techs ‘stop

by’ and replace a cartridge on

his/her route. Larger remanufacturers,

even the ones with distributors,

tend to focus only on remanufactured

cartridges, so if you call them

you are likely to speak with somebody

who can actually help you.

Myth 2: A cartridge that is not made

by the printer manufacturer will provide

lower quality printed images.

Fact 2: As with any product, various

quality levels can and do exist. But

that does not mean only the printer

manufacturer’s cartridges can provide

the quality you require. Many

remanufactured products conform to

high quality standards and provide

quality that matches or exceeds consumers’

expectations. You owe it to

yourself to check out the benefits

that remanufactured cartridges can

provide for your business.

Myth 3: Chips are used in cartridges

to add better information and services

when I am printing.

Fact 3: Chips can provide information,

but they come at a price. The use of

a chip technology adds to the cost

of the cartridge. They can also make

it harder to remanufacture a cartridge.

It stands to reason that chips

that lock out competition also lock

out your choice as a consumer.

Myth 4: Purchasing cartridges can

be so confusing that it is easier to

just buy the printer brand name.

Fact 4: It’s a bottom line, dollars and

common sense issue. Would you buy a

car if you were only able to fill it with

the car maker’s own brand of gasoline?

With the average office spending hundreds

or thousands of dollars per year

on imaging supplies, isn’t it worth it to

find out for yourself the savings and

benefits that can be achieved with

remanufactured cartridges?

Also, many remanufacturing companies

are more eager to please, have

better service, and are willing to help

you determine the proper type and

style of cartridge for your printers.

Myth 5: You have to save the cartridges

for refilling, and then wait for

them to be refilled and returned.

Fact 5: While most remanufacturers

now have their own empty cartridge

retrieval programs and are happy to

take the cartridges back, it’s not a

one-for-one process, so there’s no

wait involved.

The company will sell you a cartridge

they’ve already prepared and

then take the empty ones you return

and remanufacture them for someone

else. You don’t have to already

have empties ready before you make

your first purchase!

Myth 6: Remanufacturing is a little

industry, with the work being done in

small garages.

Fact 6: Humble in its beginnings,

after 16 years of evolving, the remanufacturing

industry employs thousands

of industrial, mechanical and

chemical engineers with millions of

dollars worth of capital behind them.

Many of the top companies operate

in state-of-the-art facilities.

Myth 7: The savings of using

remanufactured cartridges do not

justify developing a relationship with a

remanufacturer.

Fact 7: An office of 20 with two printers

spends can spend $3,260 per

year on printer cartridges, and

remanufactured cartridges can save

that office as much as $950 per year

in costs. And you’ll enjoy the personal

attention and customer service

that the relationship generates!